About Us
Dezhou Yisen New Energy Auto Co., Ltd. (Yisen Auto) is a Group company, was establised in 2015, and its core product, YISEN pure electric vehicles, are precisely positioned as "urban pure electric vehicles for Micro-Traveling" and emerge as a new force in the new energy automotive market of China.
Today, by fully integrating the resources of the three co-founders in R&D, manufacturing, systematic operation, and capital operation, YISEN AUTO has built an "urban micro-traveling ecosphere" that covers R&D, production, sales, and operation of electric vehicles.
A handy tool makes a handy man. Over 10 years, YISEN has grown and transformed. Starting from positive R&D and design, integrating global resources, based in the headquarters in Nanjing, and relying on the R&D centers in Italy, Japan, Beijing, Shanghai, and Tianjin and the production bases in Lanzhou, Yinan, and Nanjing, MINI car has developed a global R&D and technological innovation organization system and a modern manufacturing pattern to build lightweight, miniaturized, intelligent and interconnected micro pure electric vehicles for users and promote ecological changes in transportation.
FAQ
1: How to place an order?
A: The procedure is like this:
1). Contact customer service to determine the freight and product model, configuration, quantity and other detailed information (you can also arrange freight forwarding by yourself);
2). We provide you with a proforma invoice according to your final decision, which contains all product details;
3). You need to arrange 30% of the payment to our bank account, and then we will prepare the product to start production (the cycle is generally about 10 days, which can be shipped specifically for your order configuration quantity);
4). After the product is completed, the remaining payment is paid, and we arrange forwarder delivery (or we provide relevant information to arrange forwarder transportation by ourselves).
5).After completing this process, the customer service will track the product location and notify you when it is about to arrive and when it arrives, so that you can quickly prepare for customs clearance and other related issues.
6). After getting the items, there will be a dedicated after-sales team waiting for your follow-up feedback.
2.What is the warranty?
You can enjoy technical support by phone or email forever.We will provide a prompt solution.We also offer the most convenient and efficient spare parts support with competitive price.
3.What is the delivery time?
The delivery time is usually within 35 workdays after we received your prepayment.
4.Do you provide customized service?
Yes, we offer customized service as you need for the performance,including special requirements.
5.What is the payment method?
TT 30% as deposit, balance before shipment by TT or L/C at sight.
6. What does your FOB reference price include?
A: FOB price only includes cost. If you do not have your own freight forwarder, please provide us with a port near you Countries/regions, we will quote CIF prices including shipping costs.
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