Buyers Shopping Notes
1. About delivery
Except for pre-sale orders, the order will be shipped within 48 hours after payment is successful. If the delivery needs to be delayed due to special circumstances such as holidays, big sales or force majeure, please refer to the page notification or customer service for the delivery time. The pre-sale order is subject to the order display.
2. About battery life
All descriptions of battery life on this page are laboratory test data, and the test conditions are 100 catties load, 20 km/h speed, and flat road from full charge to full consumption. Due to different usage conditions, scenes and uses for different people, battery life is affected by load, riding habits, speed and other factors. The battery life on this page is only for basic reference and is not used as any qualitative basis. It is recommended that you choose a version with higher battery life as much as possible.
3.About the battery
The life of lithium batteries is closely related to the number of charge and discharge times and usage habits. For your better use, it is recommended that you avoid driving at full speed for a long time during use. The battery can be charged when there is about 20% remaining power and it must be fully charged at one time. The lithium battery can be unplugged after it is fully charged. Overcharging is not only unsafe but also affects the life of the battery pack. Please arrange the charging time reasonably. In addition, according to relevant laws and regulations and the nature of the product, it is absolutely forbidden to bring the battery or the whole vehicle into the room for charging under any circumstances, and it should be charged in an open and monitored area as much as possible.
4.About transportation
Our company is constantly improving product packaging and scientific placement methods, and selecting more reliable and rigorous logistics companies. However, electric vehicles are large items with many parts. In a few cases, there may be slight paint scratches caused by bumps during logistics transportation. We can provide you with a free original color touch-up pen, but this situation does not belong to quality issues or product defects, and is not used as a basis for return. If you really cannot accept it, our company can provide you with a replacement service. If you need to return the product, please handle it according to the seven-day no-reason rule standard in Article 2. Placing an order means that both the buyer and the seller agree to this agreement.
5.Cycling knowledge
Do not use the front brake directly due to inertia during driving. In case of emergency, it is recommended to use both the front and rear brakes together (try to control the speed to avoid this situation). Please use this product reasonably according to traffic rules, do not drive on the motor vehicle lane, and do not overload or exceed the speed limit.
Audited Supplier 
){kind=link}